About Us
Alarm Monitoring for Security Providers
2000+
Active Security Partners
Extensive Support for your Business and your Customers
A true partner in alarm monitoring and customer service.
Learn more about a.p.i. Monitoring ⟶Our Services
Full Service Alarm Monitoring Solutions
We Provide the best
We provide latest Alarm Monitoring Technology
Security System Monitoring
We provide the latest technology for residential and commercial security alarm monitoring and 24/7 customer support.
Fire Alarm Monitoring
We provide Fire Alarm Monitoring for new and legacy fire alarm systems through wired or wireless connection.
FAQ
Frequently Asked Questions
a.p.i. Monitoring is your strategic partner. We offer complete 24/7 alarm monitoring services from our ULC certified alarm monitoring station, including: security monitoring, fire monitoring, and medical monitoring, as well as a host of other value added services that you can offer your customers. Additionally, we can provide complete billing and customer support to your customers on your behalf. For over 41 years, we've partnered with companies to provide the backbone of their operation.
We handle signal receipt but can also handle the majority of billing inquiries and customer support as it relates to your customer's alarm monitoring services.
There are dozens upon dozens of different security systems on the market, we can monitor nearly all of them.
Yes, we provide a value added guard response service that you can provide to your customers. This is a service only available to our dealers in Canada.
We provide video monitoring and video verification services enabling you to offer another value added service to your valued customers.
TESTIMONIALS
What our customer’s say
Have been with api for many years. Any interaction with them is always fantastic service . From repair on the equipment or the operators calling they are all great !
E.S.
CustomerAPI alarm customer service is great. From the moment I connected to API with Vance, through installation with Michael, the experience has been great. Vance conducted a thorough assessment of our needs and was cordial, honest and helpful. Michael, the installation tech, was also friendly, quiet, helpful and effective. I am very happy with the process with API thus far.
M.I.
CustomerWe’ve used API Alarm for a number of years and have been very pleased. We recently required adjustments to our system due to home renovations and the service was seemingly well priced and undertaken in an efficient and timely manner by courteous technicians. We are also quite satisfied with interactions with customer service staff and direct interactions with the Monitoring service.
E.M.
CustomerWe have been with API for over 30 years using their service for multiple locations. Whenever service was required (and not often), we have received prompt, courteous and efficient service. We would highly recommend them!
M.R.
CustomerAPI Alarms has a great service staff. Very understanding and knowledgeable. They get a 5 +++ Star rating from me. Excellent communication. Thank you for everything you do for me and my families safety.